GPS Insight incident

Degrading Performance

Minor Resolved View vendor source →

GPS Insight experienced a minor incident on November 8, 2022 affecting Cloud Portal and Mobile App and 1 more component, lasting 1h 11m. The incident has been resolved; the full update timeline is below.

Started
Nov 08, 2022, 05:32 PM UTC
Resolved
Nov 08, 2022, 06:43 PM UTC
Duration
1h 11m
Detected by Pingoru
Nov 08, 2022, 05:32 PM UTC

Affected components

Cloud PortalMobile AppMobile App Sync

Update timeline

  1. identified Nov 08, 2022, 05:32 PM UTC

    System Status: Some systems are showing degraded performance which may cause a slowdown when using the web and mobile applications. Our engineering team are actively working to address this issue and will continue to provide updates.

  2. monitoring Nov 08, 2022, 06:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Nov 08, 2022, 06:01 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Nov 08, 2022, 06:43 PM UTC

    This incident has been resolved.