GPS Insight incident

Delayed response/Performance issues

Notice Resolved View vendor source →

GPS Insight experienced a notice incident on November 15, 2022 affecting Cloud Portal and Mobile App, lasting 4h 37m. The incident has been resolved; the full update timeline is below.

Started
Nov 15, 2022, 05:46 PM UTC
Resolved
Nov 15, 2022, 10:23 PM UTC
Duration
4h 37m
Detected by Pingoru
Nov 15, 2022, 05:46 PM UTC

Affected components

Cloud PortalMobile App

Update timeline

  1. investigating Nov 15, 2022, 05:46 PM UTC

    We are experiencing some unexpected performance issues. We are looking into the issue.

  2. identified Nov 15, 2022, 07:01 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Nov 15, 2022, 08:44 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Nov 15, 2022, 09:38 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Nov 15, 2022, 10:23 PM UTC

    This incident has been resolved.