GPS Insight incident

ServiceBridge 360 and Mobile App Degraded Performance

Minor Resolved View vendor source →

GPS Insight experienced a minor incident on March 19, 2019 affecting Cloud Portal and Mobile App, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Mar 19, 2019, 06:59 PM UTC
Resolved
Mar 19, 2019, 07:22 PM UTC
Duration
22m
Detected by Pingoru
Mar 19, 2019, 06:59 PM UTC

Affected components

Cloud PortalMobile App

Update timeline

  1. identified Mar 19, 2019, 06:59 PM UTC

    ServiceBridge 360 and the Mobile API are currently experiencing speed issues and therefore, providing downgraded performance. This issue has been escalated and our team is working on a fast resolution.

  2. resolved Mar 19, 2019, 07:22 PM UTC

    ServiceBridge 360 and Mobile API speeds have been resolved.