GPS Insight incident

Support Chat is Unavailable

Notice Resolved View vendor source →

GPS Insight experienced a notice incident on January 17, 2020 affecting Cloud Portal and Website, lasting 2h 44m. The incident has been resolved; the full update timeline is below.

Started
Jan 17, 2020, 03:07 PM UTC
Resolved
Jan 17, 2020, 05:51 PM UTC
Duration
2h 44m
Detected by Pingoru
Jan 17, 2020, 03:07 PM UTC

Affected components

Cloud PortalWebsite

Update timeline

  1. monitoring Jan 17, 2020, 03:07 PM UTC

    Due to the chat software provider having emergency maintenance, support chat is currently unavailable. Please use email support by emailing us at [email protected].

  2. resolved Jan 17, 2020, 05:51 PM UTC

    Our chat software provider has isolated the incident. Chat is not operational again. If you tried to contact us and were not successful, you should now be able to reach us via both chat and email.