GoToConnect Outage History

GoToConnect is up right now

Pingoru has recorded 52 incidents for GoToConnect: 35 in the last 12 months and 10 in the last 90 days.

Source: status.gotoconnect.com

52incidents recorded
35last 12 months
10last 90 days
11 hourstypical duration
Incidents per month
036AprMayJunJulAugSepOct2
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking GoToConnect in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202633 of 720 (0%)
May 2026632 of 744 (4%)
June 202615 of 720 (1%)
July 2026316 of 744 (2%)
August 20263264 of 744 (35%)
September 202656 of 720 (1%)
October 202622 of 528 (0%)

Incidents, newest first

Major May 6, 2025 GoTo Connect Integrations - missing call events report 50m GoTo Connect API

Started May 06, 2025, 12:49 PM UTC· resolved May 06, 2025, 01:39 PM UTC

  1. investigating May 06, 2025, 12:49 PM UTC

    We are actively investigating reports that some Integrations customers may be experiencing missing call events report. Our engineers are working to identify the issue and will provide another update shortly.

  2. identified May 06, 2025, 01:06 PM UTC

    Our engineers have identified the issue and are now actively working towards a resolution. We will provide another update shortly.

  3. monitoring May 06, 2025, 01:18 PM UTC

    Our engineers have corrected the issue, and we are confirming that all services are functional. We will continue monitoring the situation and provide a final update shortly.

  4. resolved May 06, 2025, 01:39 PM UTC

    We have confirmed that the issue has been resolved and that all systems are 100% operational. Our engineers recovered a vast majority of the missing events but lost some mostly between May 5th 23:30 and 23:45 UTC We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.

Read the full incident report →