GoTo APIs experienced a minor incident on January 22, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jan 22, 2025, 04:59 PM UTC
During a period between 18:10 and 19:40 UTC on January 21, a subset of GoTo Meeting and GoTo Training customers may have experienced audio issues during their sessions. This includes delays in audio connection as well as no audio in some rare cases. We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.