GoSpotCheck experienced a minor incident on September 24, 2021 affecting iOS and Web Application and 1 more component, lasting 2h 13m. The incident has been resolved; the full update timeline is below.
Affected components
iOSWeb ApplicationAndroidSSO
Update timeline
- investigating Sep 24, 2021, 06:28 PM UTC
We are currently investigating degraded performance of application sign ins due to a performance issue in our Identity Provider, Auth0. Additional detail here: https://status.auth0.com/incidents/xc5s7y96pb48 Users may experience longer than normal response times or errors attempting to sign in to the web and mobile applications
- monitoring Sep 24, 2021, 08:19 PM UTC
Our identity provider vendor has implemented a fix and performance of signing in is returning to normal. We are continuing to monitor our systems closely
- resolved Sep 24, 2021, 08:41 PM UTC
This incident has been resolved.