GoSpotCheck experienced a minor incident on September 28, 2021 affecting iOS and Web Application and 1 more component, lasting 1h 33m. The incident has been resolved; the full update timeline is below.
Affected components
iOSWeb ApplicationAndroid
Update timeline
- identified Sep 28, 2021, 04:04 PM UTC
We are currently investigating degraded performance of application sign ins due to a performance issue in our Identity Provider, Auth0. Additional detail here: https://status.auth0.com/incidents/vwq8f1rcsdtf Users may experience longer than normal response times or errors attempting to sign in to the web and mobile applications
- monitoring Sep 28, 2021, 04:38 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 28, 2021, 05:37 PM UTC
Working with our technology provider we now consider this matter resolved.