GoSpotCheck incident

Delays in delivering recent image recognition results

Minor Resolved View vendor source →

GoSpotCheck experienced a minor incident on December 3, 2021 affecting Image Recognition, lasting 3h 58m. The incident has been resolved; the full update timeline is below.

Started
Dec 03, 2021, 05:21 PM UTC
Resolved
Dec 03, 2021, 09:19 PM UTC
Duration
3h 58m
Detected by Pingoru
Dec 03, 2021, 05:21 PM UTC

Affected components

Image Recognition

Update timeline

  1. investigating Dec 03, 2021, 05:21 PM UTC

    We are currently investigating an issue that is preventing recent image recognition results being visible in reporting and API results

  2. identified Dec 03, 2021, 05:59 PM UTC

    The issue has been identified and a fix is being implemented. We are working now to restore the missing data in the reporting and API

  3. monitoring Dec 03, 2021, 08:50 PM UTC

    We have completed our data restoration efforts and are monitoring the health of the image recognition reporting and API results.

  4. resolved Dec 03, 2021, 09:19 PM UTC

    This issue has been resolved, functionality has been restored.