GoSpotCheck experienced a critical incident on July 8, 2022 affecting PhotoWorks, lasting 9h 22m. The incident has been resolved; the full update timeline is below.
Affected components
PhotoWorks
Update timeline
- investigating Jul 08, 2022, 02:40 PM UTC
We are investigating an issue with the PhotoWorks application.
- investigating Jul 08, 2022, 03:34 PM UTC
PhotoWorks is currently unavailable, and our team is working with one of our technology providers to resolve the issue as soon as possible.
- monitoring Jul 08, 2022, 04:17 PM UTC
Working with our technology provider we have restored service to PhotoWorks. Our teams, along with our provider's team, are now monitoring the systems to ensure the restoration of full functionality.
- resolved Jul 09, 2022, 12:02 AM UTC
This incident has been resolved.