GoSpotCheck incident

PhotoWorks Missing Images

Minor Resolved View vendor source →

GoSpotCheck experienced a minor incident on October 17, 2022 affecting PhotoWorks, lasting 20h 26m. The incident has been resolved; the full update timeline is below.

Started
Oct 17, 2022, 02:21 AM UTC
Resolved
Oct 17, 2022, 10:48 PM UTC
Duration
20h 26m
Detected by Pingoru
Oct 17, 2022, 02:21 AM UTC

Affected components

PhotoWorks

Update timeline

  1. identified Oct 17, 2022, 02:21 AM UTC

    We have identified an issue that is preventing some images from loading within PhotoWorks. Our technical teams are working with our partners to ensure we restore functionality as soon as possible. Once our work is completed the missing images will be restored. Thank you for your patience while we address this matter.

  2. monitoring Oct 17, 2022, 04:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 17, 2022, 10:48 PM UTC

    This incident has been resolved.