GoSpotCheck experienced a notice incident on November 23, 2022 affecting Insights, lasting 4h 34m. The incident has been resolved; the full update timeline is below.
Affected components
Insights
Update timeline
- investigating Nov 23, 2022, 06:11 PM UTC
Insights reports are currently experiencing delays in loading and errors due to capacity issues with our data warehouse provider, Snowflake. Details on the Snowflake incident available here: https://status.snowflake.com/incidents/yh1n0ly69chm
- identified Nov 23, 2022, 07:11 PM UTC
Work continues with our 3rd party provider to re-establish full functionality.
- monitoring Nov 23, 2022, 08:45 PM UTC
Our provider has informed us that the impact to our services is mitigated. We have confirmed that with our technical teams. Reporting is behaving normally and data is being updated. We are continuing to monitor.
- resolved Nov 23, 2022, 10:46 PM UTC
This incident has been resolved.