GoSpotCheck experienced a minor incident on November 30, 2022 affecting PhotoWorks, lasting 1d 1h. The incident has been resolved; the full update timeline is below.
Affected components
PhotoWorks
Update timeline
- identified Nov 30, 2022, 02:58 PM UTC
We have identified an issue that is preventing some images from loading within PhotoWorks. Our technical teams are working with our partner to ensure we restore functionality as soon as possible. Once our work is completed the missing images will be restored. Thank you for your patience while we address this matter.
- identified Nov 30, 2022, 06:00 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Nov 30, 2022, 07:16 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Dec 01, 2022, 02:27 AM UTC
PhotoWorks is continuing to process data, we will continue monitoring the application over night.
- resolved Dec 01, 2022, 04:17 PM UTC
This incident has been resolved.