GoSpotCheck experienced a minor incident on December 9, 2022 affecting PhotoWorks, lasting 12h 23m. The incident has been resolved; the full update timeline is below.
Affected components
PhotoWorks
Update timeline
- investigating Dec 09, 2022, 04:54 AM UTC
We have identified an issue that is preventing some images from loading within PhotoWorks. Our technical teams are working with our partner to ensure we restore functionality as soon as possible. Once our work is completed the missing images will be restored. Thank you for your patience while we address this matter.
- monitoring Dec 09, 2022, 08:13 AM UTC
Working with our technology partner we have restored PhotoWorks. We will monitor the system for the next several hours.
- resolved Dec 09, 2022, 05:17 PM UTC
This incident has been resolved.