GoSpotCheck incident
Elevated error rates within the web and mobile GoSpotCheck application.
GoSpotCheck experienced a minor incident on August 9, 2023 affecting iOS and Web Application and 1 more component, lasting 6h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 09, 2023, 04:50 PM UTC
We are currently investigating elevated error rates within the GoSpotCheck application. Both the mobile and web portions of the application are displaying this behavior. Our technical teams are engaged and working to resolve this matter.
- identified Aug 09, 2023, 05:17 PM UTC
Our technical teams have indentified the issue and are working towards resolution. We will provide an update as we progress with these efforts.
- monitoring Aug 09, 2023, 05:36 PM UTC
Our technical teams have taken corrective actions and the system is returning to full functionality. Our technical teams will remain engaged to monitor the situation to ensure that are actions have provided a complete resolution.
- resolved Aug 09, 2023, 11:06 PM UTC
This incident has been resolved.