GoSpotCheck incident

History page not loading on mobile devices

Minor Resolved View vendor source →

GoSpotCheck experienced a minor incident on November 29, 2023 affecting iOS and Android, lasting 5h 37m. The incident has been resolved; the full update timeline is below.

Started
Nov 29, 2023, 02:55 PM UTC
Resolved
Nov 29, 2023, 08:33 PM UTC
Duration
5h 37m
Detected by Pingoru
Nov 29, 2023, 02:55 PM UTC

Affected components

iOSAndroid

Update timeline

  1. investigating Nov 29, 2023, 02:55 PM UTC

    We have assembled our technical teams and are now investigating this reported behavior.

  2. identified Nov 29, 2023, 03:31 PM UTC

    Our technical teams have identified the issue and are now working on resolving this matter. Thank you for your patience as we continue our work.

  3. identified Nov 29, 2023, 03:51 PM UTC

    The history page is now available when accessing within our mobile application. Our technical teams remain engaged and are monitoring the situation to ensure full functionality has been restored.

  4. monitoring Nov 29, 2023, 03:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Nov 29, 2023, 08:33 PM UTC

    This incident has been resolved.