GoSpotCheck incident

PhotoWorks and Image Recognition Results Delayed

Minor Resolved View vendor source →

GoSpotCheck experienced a minor incident on May 2, 2024 affecting PhotoWorks and Image Recognition, lasting 5h 4m. The incident has been resolved; the full update timeline is below.

Started
May 02, 2024, 03:59 PM UTC
Resolved
May 02, 2024, 09:03 PM UTC
Duration
5h 4m
Detected by Pingoru
May 02, 2024, 03:59 PM UTC

Affected components

PhotoWorksImage Recognition

Update timeline

  1. identified May 02, 2024, 03:59 PM UTC

    Some image tag and image recognition results may be delayed. Our technical teams are engaged and have identified the cause. Work is now underway to mitigate this incident. We will continue to update you on their progress.

  2. identified May 02, 2024, 05:12 PM UTC

    Our technical teams continue to work on this incident.

  3. monitoring May 02, 2024, 05:39 PM UTC

    Our technical team has completed their work and functionality is returning to normal. Our teams will remain engage to ensure that all systems are operating appropriately.

  4. resolved May 02, 2024, 09:03 PM UTC

    This incident has been resolved.