GoSpotCheck incident

Image Recognition results not displaying on iOS devices

Minor Resolved View vendor source →

GoSpotCheck experienced a minor incident on June 28, 2024 affecting iOS, lasting 6h 18m. The incident has been resolved; the full update timeline is below.

Started
Jun 28, 2024, 05:55 PM UTC
Resolved
Jun 29, 2024, 12:14 AM UTC
Duration
6h 18m
Detected by Pingoru
Jun 28, 2024, 05:55 PM UTC

Affected components

iOS

Update timeline

  1. investigating Jun 28, 2024, 05:55 PM UTC

    We are currently investigating reports that Image Recognition results are not being returned for review on iOS mobile devices. Image Recognition processing and other functions are operating as expected. Android devices are not impacted. We will provide more updates as they are available.

  2. monitoring Jun 28, 2024, 07:11 PM UTC

    Image Recognition results are now available on iOS mobile devices but our internal teams are monitoring the issue.

  3. resolved Jun 29, 2024, 12:14 AM UTC

    This incident has been resolved.