GoSpotCheck incident

Performance degradation in web and mobile applications

Critical Resolved View vendor source →

GoSpotCheck experienced a critical incident on December 15, 2021 affecting iOS and Web Application and 1 more component, lasting 1h 22m. The incident has been resolved; the full update timeline is below.

Started
Dec 15, 2021, 03:39 PM UTC
Resolved
Dec 15, 2021, 05:01 PM UTC
Duration
1h 22m
Detected by Pingoru
Dec 15, 2021, 03:39 PM UTC

Affected components

iOSWeb ApplicationAndroidSSO

Update timeline

  1. investigating Dec 15, 2021, 03:39 PM UTC

    We are currently investigating degraded performance and elevated error rates in the web and mobile applications

  2. monitoring Dec 15, 2021, 04:24 PM UTC

    We have been in contact with our authentication provider. The provider believes the issue has been addressed. Our systems are returning to full functionality and our technical teams will be monitoring the situation.

  3. resolved Dec 15, 2021, 05:01 PM UTC

    Our technology team has confirmed the actions taken by our provider have been successful and we are closing this incident.