GoSpotCheck incident

PhotoWorks Intermittently Unable to Complete Requests

Minor Resolved View vendor source →

GoSpotCheck experienced a minor incident on February 29, 2024 affecting PhotoWorks, lasting 2h 45m. The incident has been resolved; the full update timeline is below.

Started
Feb 29, 2024, 10:33 PM UTC
Resolved
Mar 01, 2024, 01:19 AM UTC
Duration
2h 45m
Detected by Pingoru
Feb 29, 2024, 10:33 PM UTC

Affected components

PhotoWorks

Update timeline

  1. investigating Feb 29, 2024, 10:33 PM UTC

    Our technical teams are currently enaged and investigating.

  2. identified Feb 29, 2024, 10:51 PM UTC

    Our technical teams have identified the cause of errors and are currently engaged with the relevant technology provider.

  3. monitoring Mar 01, 2024, 12:14 AM UTC

    Normal service has been restored. Our technical teams remain engaged and continue to monitor the systems.

  4. resolved Mar 01, 2024, 01:19 AM UTC

    This incident has been resolved.