GoSpotCheck incident
Intermittent Errors Recieved When Loading iOS Mobile Application
GoSpotCheck experienced a minor incident on November 27, 2024 affecting iOS, lasting 6h 42m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 27, 2024, 03:50 PM UTC
We have recieved reports of an increase in application loading errors in the 6.72.0 version of the iOS application. Our technical teams are engaged and investigating this concern.
- investigating Nov 27, 2024, 04:51 PM UTC
Our engineering teams remain engaged in investigating this concern.
- investigating Nov 27, 2024, 06:02 PM UTC
Our investigation is moving forward as we continue our efforts.
- investigating Nov 27, 2024, 07:43 PM UTC
We are continuing to investigate this issue.
- resolved Nov 27, 2024, 10:33 PM UTC
Our technical teams have defined the scope of the issue and mitigations have been put in place. Work will continue by our technical teams on this issue to continue to optimize those mitigations. Communication on further actions will be communicated by our servicing organization as required. Thank you for your patience in this matter.