GoSpotCheck Outage History

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Pingoru has recorded 50 incidents for GoSpotCheck: 3 in the last 12 months and 1 in the last 90 days.

Source: status.gospotcheck.com

50incidents recorded
3last 12 months
1last 90 days
7 hourstypical duration
Incidents per month
012AprMayJunJulAugSepOct0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking GoSpotCheck in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202618 of 720 (1%)
May 202600 of 744 (0%)
June 202600 of 720 (0%)
July 202600 of 744 (0%)
August 202600 of 744 (0%)
September 202613 of 720 (0%)
October 202600 of 516 (0%)

Incidents, newest first

Minor September 28, 2026 Unable to Create New Places 3h 23m Web Application

Started Sep 28, 2026, 02:54 PM UTC· resolved Sep 28, 2026, 06:18 PM UTC

  1. investigating Sep 28, 2026, 02:54 PM UTC

    Our technical team was made aware that currently new places cannot be created using the web application. An investigation is underway to correct this. Data collection via the mobile application is not impacted.

  2. identified Sep 28, 2026, 04:03 PM UTC

    Our technical teams have identified the cause of the issue. Work has started to initiate a repair.

  3. identified Sep 28, 2026, 05:06 PM UTC

    Our technical teams continue to work on resolving this issue.

  4. resolved Sep 28, 2026, 06:18 PM UTC

    The technical team has completed their work. Full functionality has been restored.

Read the full incident report →

Minor April 2, 2026 Image Recognition: Increased Error Rate 7h 59m Image Recognition

Started Apr 02, 2026, 06:04 PM UTC· resolved Apr 03, 2026, 02:03 AM UTC

  1. investigating Apr 02, 2026, 06:04 PM UTC

    Based on monitoring, we have become aware of increased error rates being experienced in the image recognition workflow. Our technical teams are engaged and investigating.

  2. monitoring Apr 02, 2026, 08:30 PM UTC

    Our technology teams have completed their work and rates have returned to normal. Our teams remain engaged and are actively monitoring to ensure full functionality has been restored.

  3. resolved Apr 03, 2026, 02:03 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 5, 2026 PhotoWorks: Intermittent errors when loading pages 9h 13m PhotoWorks

Started Mar 05, 2026, 03:49 PM UTC· resolved Mar 06, 2026, 01:03 AM UTC

  1. investigating Mar 05, 2026, 03:49 PM UTC

    We have reports that some users have experienced page loading errors when searching in PhotoWorks. Our technical teams are engaged and working towards a resolution.

  2. investigating Mar 05, 2026, 05:30 PM UTC

    Work continues on this matter and the technical teams remain engaged.

  3. identified Mar 05, 2026, 06:09 PM UTC

    Our technical teams have identified the root cause. Work towards resolution continues.

  4. identified Mar 05, 2026, 07:11 PM UTC

    Work continues on this matter and the technical teams remain engaged.

  5. monitoring Mar 05, 2026, 09:07 PM UTC

    PhotoWorks has been returned to full functionality. Our technical teams remain engaged to monitor that no technical issues persist.

  6. resolved Mar 06, 2026, 01:03 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 20, 2025 GoSpotCheck Insights - delays in loading dashboards 12h 10m Insights

Started Oct 20, 2025, 01:33 PM UTC· resolved Oct 21, 2025, 01:43 AM UTC

  1. identified Oct 20, 2025, 01:33 PM UTC

    We are investigating performance issues and delays in loading dashboards in GoSpotCheck insights as a result of this morning's outages in AWS us-east-1 region. https://health.aws.amazon.com/health/status We will provide updates on the status as AWS works to restore service

  2. identified Oct 20, 2025, 04:22 PM UTC

    Amazon is continuing to work towards mitigation of their infrastructure issues. We are monitoring their progress and will provide further updates as they are available.

  3. identified Oct 20, 2025, 08:07 PM UTC

    AWS is reporting continued recovery of their computing services. We are observing better query performance and availability across the GSC Insights platform, but are continuing to monitor. We will provide further updates once AWS has fully mitigated their incident.

  4. monitoring Oct 20, 2025, 10:08 PM UTC

    We have gotten word that our data service provider is reporting full restoration of health as of 21:18 UTC. We are moving this incident to a monitoring state and will continue to observe for the remainder of the day

  5. resolved Oct 21, 2025, 01:43 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 8, 2025 PhotoWorks: Albums not displaying 6h 28m PhotoWorks

Started Aug 08, 2025, 08:34 PM UTC· resolved Aug 09, 2025, 03:02 AM UTC

  1. investigating Aug 08, 2025, 08:34 PM UTC

    Our technical teams are investigating reports of PhotoWorks albums not displaying.

  2. investigating Aug 08, 2025, 09:46 PM UTC

    Our teams remain engaged and continue to investigate the PhotoWorks album concerns.

  3. monitoring Aug 08, 2025, 11:03 PM UTC

    Our technical teams have identified the issue and have deployed a fix to our production systems. PhotoWorks albums should be available and fully functional. Our teams will remain engaged to ensure there are no further issues.

  4. resolved Aug 09, 2025, 03:02 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 12, 2025 Errors experienced when using the GoSpotCheck application. 7h 14m iOS, Android, Image Recognition, SFTP

Started Jun 12, 2025, 06:57 PM UTC· resolved Jun 13, 2025, 02:11 AM UTC

  1. investigating Jun 12, 2025, 06:57 PM UTC

    We are currently investigating an increase in errors reported within the GoSpotCheck environment. Our technical teams are deployed and investigating.

  2. identified Jun 12, 2025, 06:58 PM UTC

    We have been made aware that the errors reported are being caused by an ongoing technical incident with a technology partner. Out technical teams are collaborating.

  3. identified Jun 12, 2025, 08:00 PM UTC

    We continue to work with our technology partner to resolve this incident.

  4. monitoring Jun 12, 2025, 09:10 PM UTC

    We have been made aware by our technology provider that repairs have been put in place by their technical teams. We have started to see recovery across our systems. Our staff will continue to monitor the situation until such time was are convinced the full functionality has been restored.

  5. resolved Jun 13, 2025, 02:11 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 19, 2025 Reporting and API requests may be delayed. 9h 5m Insights, GoSpotCheck API

Started Mar 19, 2025, 03:21 PM UTC· resolved Mar 20, 2025, 12:27 AM UTC

  1. investigating Mar 19, 2025, 03:21 PM UTC

    Our technical team is investigating a series of alerts regarding data delivery to our reporting and API functions. Data delivery within those functions may be delayed or unavailable during this time.

  2. identified Mar 19, 2025, 03:36 PM UTC

    Our team has confirmed that one of our technology providers is currently experiencing a critical incident that is impacting the delivery of data to our reporting and API functions. We are collaborating with the provider towards a resolution.

  3. identified Mar 19, 2025, 04:51 PM UTC

    We continue to work in collaboration with our technology provider.

  4. identified Mar 19, 2025, 05:51 PM UTC

    The teams remain engaged and are working to provide resolution in this matter.

  5. identified Mar 19, 2025, 07:17 PM UTC

    Work is continuing between the provider's team and our internal technology team.

  6. monitoring Mar 19, 2025, 08:15 PM UTC

    Our provider has informed us that they have mitigated the concern. Our teams have confirmed recovery of full functionality. We will now continue to monitor the situation and ensure there is no further impact.

  7. resolved Mar 20, 2025, 12:27 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 28, 2025 PhotoWorks: Images not displaying 7h 14m PhotoWorks

Started Jan 28, 2025, 07:30 PM UTC· resolved Jan 29, 2025, 02:44 AM UTC

  1. investigating Jan 28, 2025, 07:30 PM UTC

    We are currently investigating reports of images not displaying in PhotoWorks.

  2. identified Jan 28, 2025, 08:31 PM UTC

    Our engineers have identified the issue and are working to restore full functionality to PhotoWorks.

  3. monitoring Jan 28, 2025, 09:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 29, 2025, 02:44 AM UTC

    Full functionality has been restored, this matter is considered resolved.

Read the full incident report →

Minor November 27, 2024 Intermittent Errors Recieved When Loading iOS Mobile Application 6h 42m iOS

Started Nov 27, 2024, 03:50 PM UTC· resolved Nov 27, 2024, 10:33 PM UTC

  1. investigating Nov 27, 2024, 03:50 PM UTC

    We have recieved reports of an increase in application loading errors in the 6.72.0 version of the iOS application. Our technical teams are engaged and investigating this concern.

  2. investigating Nov 27, 2024, 04:51 PM UTC

    Our engineering teams remain engaged in investigating this concern.

  3. investigating Nov 27, 2024, 06:02 PM UTC

    Our investigation is moving forward as we continue our efforts.

  4. investigating Nov 27, 2024, 07:43 PM UTC

    We are continuing to investigate this issue.

  5. resolved Nov 27, 2024, 10:33 PM UTC

    Our technical teams have defined the scope of the issue and mitigations have been put in place. Work will continue by our technical teams on this issue to continue to optimize those mitigations. Communication on further actions will be communicated by our servicing organization as required. Thank you for your patience in this matter.

Read the full incident report →

Minor October 30, 2024 PhotoWorks Images not Displaying 1d 1h PhotoWorks

Started Oct 30, 2024, 03:19 PM UTC· resolved Oct 31, 2024, 05:02 PM UTC

  1. investigating Oct 30, 2024, 03:19 PM UTC

    We are investigating potential images not diplaying within the PhotoWorks application. Our technical teams are engaged.

  2. identified Oct 30, 2024, 03:51 PM UTC

    Our technical teams have identified what we believe to be the cause, we are taking actions to restore full functionality.

  3. identified Oct 30, 2024, 05:13 PM UTC

    Our teams are continuing to work on this issue.

  4. identified Oct 30, 2024, 06:39 PM UTC

    Our technology team has confirmed the images previously not displayed are now being reloaded into the system. New images continue to flow into the system as expected. The technology team remains engaged and investigating this issue.

  5. identified Oct 30, 2024, 08:23 PM UTC

    Our technology teams are continuing to investigate this issue.

  6. monitoring Oct 30, 2024, 11:30 PM UTC

    Our technology teams have compelted their work and we are now monitoring the systems as they continue to reload images that were not dispalying properly. We will remain engaged and with this incident open as the system returns to full functionality.

  7. monitoring Oct 31, 2024, 02:06 PM UTC

    We are continuing to monitor the situation.

  8. resolved Oct 31, 2024, 05:02 PM UTC

    This incident has been resolved.

Read the full incident report →