Google Workspace incident
AppSheet application and Dashboards are not showing within Looker Studio.
Google Workspace experienced a minor incident on May 22, 2025 affecting AppSheet, lasting 8h 45m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 23, 2025, 02:02 AM UTC
Description: We are experiencing an issue with AppSheet beginning on Thursday, 2025-05-22 10:00 US/Pacific. Our engineering team identified the cause was due to a recent change and are actively working on the rollback. The mitigation is expected to complete by Thursday, 2025-05-22 19:45 US/Pacific. We will provide more information by Thursday, 2025-05-22 20:15 US/Pacific. Customer symptoms: AppSheet apps will not show within Looker Studio and Dashboards will return Error. Workaround: None at this moment
- resolved May 23, 2025, 02:15 AM UTC
Description: The issue with AppSheet has been resolved for all affected users as of Thursday, 2025-05-22 19:05 US/Pacific. A recent change introduced by our engineering team caused the issue. To mitigate the impact, the change was rolled back, and the stability of the service has been confirmed. We thank you for your patience while we worked on resolving the issue.
- resolved May 23, 2025, 04:40 AM UTC
Affected services and features: AppSheet Regions/Zones: Global Description: AppSheet in Looker Studio experienced issues where applications and dashboards were not visible. Based on our analysis, this was caused by a recent change that AppSheet introduced to enhance its authentication for the Looker Studio connector. Once the impact was identified by our Engineering team, we promptly rolled back the change, restoring the connector's stability. Customer impact: Impacted customers may have experienced AppSheet apps not showing within Looker Studio, and dependent dashboards may have returned an exception: ‘Community Connector Error’.