Google Workspace incident
Google Docs customers may have observed '500' errors when accessing editors.
Google Workspace experienced a minor incident on August 25, 2025 affecting Google Docs, lasting 25m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 25, 2025, 10:23 PM UTC
Description: We were experiencing an issue with Google Docs beginning at Monday, 2025-08-25 14:27 PDT. Our engineering team has successfully mitigated the issue and we are currently monitoring our system for stability. We will provide an update by Monday, 2025-08-25 15:30 PDT with current details. We apologize to all who are affected by the disruption. Symptoms: Impacted customers may have observed '500' errors when accessing Docs editors, including docs, spreadsheets, presentations, and drawings Workaround: None at this time.
- resolved Aug 25, 2025, 10:48 PM UTC
Description: The issue with Google Docs has been resolved for all affected users as of Monday, 2025-08-25 14:52 PDT. We thank you for your patience while we worked on resolving the issue. Symptoms: Impacted customers may have observed '500' errors when accessing Docs editors, including docs, spreadsheets, presentations, and drawings.