Google Ads incident

Incident affecting Google Ad Manager

Major Resolved

Google Ads experienced a major incident on May 19, 2026 affecting Google Ad Manager and Google Ad Manager (global), lasting 6h 59m. The incident has been resolved; the full update timeline is below.

Started
May 19, 2026, 12:06 PM UTC
Resolved
May 19, 2026, 07:05 PM UTC
Duration
6h 59m
Detected by Pingoru
May 19, 2026, 12:06 PM UTC

Affected components

Google Ad Manager Google Ad Manager (global)

Update timeline

  1. investigating May 19, 2026, 12:49 PM UTC

    We're aware of a problem with Google Ad Manager affecting a significant subset of users. We will provide an update by May 19, 2026, 9:00 PM UTC detailing when we expect to resolve the problem. Please note that this resolution time is an estimate and may change. The affected users are able to access Google Ad Manager, but are seeing error messages, high latency, and/or other unexpected behavior. Some Ad Manager networks are unable to create or activate Line items and are instead seeing the error: "This change will exceed the number of active line items allowed".

  2. investigating May 19, 2026, 04:36 PM UTC

    We are continuing to investigate this issue. We will provide an update by May 19, 2026, 10:00 PM UTC detailing when we expect to resolve the problem. The affected users are able to access Google Ad Manager, but are seeing error messages, high latency, and/or other unexpected behavior. Some Ad Manager networks are unable to create or activate Line items and are instead seeing the error: "This change will exceed the number of active line items allowed". Engineering has identified the root cause and is developing a resolution. There is currently no workaround.

  3. resolved May 19, 2026, 07:05 PM UTC

    The problem with Google Ad Manager has been resolved. We apologize for the inconvenience and thank you for your patience and continued support. The affected users are able to access Google Ad Manager, but are seeing error messages, high latency, and/or other unexpected behavior. Impacted Ad Manager networks are now able to create or activate line items.