Google Ads incident

Incident affecting Google Ad Manager Data Transfer

Major Resolved

Google Ads experienced a major incident on August 14, 2025 affecting Google Ad Manager Data Transfer and Google Ad Manager Data Transfer (global), lasting 3h 30m. The incident has been resolved; the full update timeline is below.

Started
Aug 14, 2025, 10:30 AM UTC
Resolved
Aug 14, 2025, 02:00 PM UTC
Duration
3h 30m
Detected by Pingoru
Aug 14, 2025, 10:30 AM UTC

Affected components

Google Ad Manager Data Transfer Google Ad Manager Data Transfer (global)

Update timeline

  1. investigating Aug 14, 2025, 12:09 PM UTC

    We're aware of a problem with Google Ad Manager Data Transfer affecting a majority of users. We will provide an update by Aug 15, 2025, 4:00 PM UTC detailing when we expect to resolve the problem. Please note that this resolution time is an estimate and may change. The affected users are able to access Google Ad Manager Data Transfer, but may not have access to the most recent data. Google Ad Manager Data Transfer reservation and backfill files are delayed from hour 12 of August 13.

  2. investigating Aug 14, 2025, 04:49 PM UTC

    We expect to resolve the problem affecting a majority of users of Google Ad Manager Data Transfer at Aug 15, 2025, 7:00 PM UTC. Please note that this time frame is an estimate and may change. The affected users are able to access Google Ad Manager Data Transfer, but may not have access to the most recent data. Issue has been mitigated but it will take a few hours to clear the rest of the backlog. - Google Ad Manager Data Transfer backfill files are now delayed from hour 20 of August 13. - Google Ad Manager Data Transfer reservation files are now delayed from hour 16 of August 13.

  3. resolved Aug 15, 2025, 01:59 AM UTC