Google Ads incident

Incident affecting AdMob and Google Ad Manager

Major Resolved

Google Ads experienced a major incident on January 7, 2026 affecting AdMob and Google Ad Manager and 1 more component, lasting 3h 14m. The incident has been resolved; the full update timeline is below.

Started
Jan 07, 2026, 04:16 AM UTC
Resolved
Jan 07, 2026, 07:30 AM UTC
Duration
3h 14m
Detected by Pingoru
Jan 07, 2026, 04:16 AM UTC

Affected components

AdMob Google Ad Manager AdMob (global) Google Ad Manager (global)

Update timeline

  1. investigating Jan 07, 2026, 05:04 AM UTC

    We're investigating reports of an issue with AdMob. We will provide more information shortly. The affected users are able to access AdMob, but are seeing error messages, high latency, and/or other unexpected behavior. App Open ads are not closable on both iOS and Android platforms. The Close button is missing preventing users from exiting the advertisement to access the app. To avoid these App open ads from showing up, publisher can temporarily pause the ad units serving Open Ads until the issue is fixed.

  2. investigating Jan 07, 2026, 07:03 AM UTC

    We expect to resolve the problem affecting a majority of users of AdMob and Google Ad Manager at Jan 6, 2026, 7:25 PM UTC. Please note that this time frame is an estimate and may change. The affected users are able to access AdMob and Google Ad Manager, but are seeing error messages, high latency, and/or other unexpected behavior. App Open ads are not closable on both iOS and Android platforms. The Close button is missing preventing users from exiting the advertisement to access the app. For the publishers who have temporarily paused the ad units to prevent Open Ads from serving, please stand by to enable them back as we expect the fix to be in production in a few minutes.

  3. resolved Jan 07, 2026, 07:30 AM UTC

    The problem with AdMob and Google Ad Manager has been resolved. We apologize for the inconvenience and thank you for your patience and continued support. The affected users are able to access AdMob and Google Ad Manager, but are seeing error messages, high latency, and/or other unexpected behavior. App Open ads close button is now visible. Closing App Open ads on both iOS and Android platforms is no longer an issue.