Incident affecting Google Ad Manager

Update timeline

1. monitoring Mar 25, 2026, 04:39 PM UTC

   We're investigating reports of an issue with Google Ad Manager. We will provide more information shortly. The affected users are able to access Google Ad Manager, but may experience delays in sending or receiving messages. We are investigating reports of intermittent slow loading and timeouts for Interactive Reports. Affected users may see significant delays when running or re-running reports. This issue does not affect Data Transfer, which can be used as an alternative for retrieving reporting data while we investigate.

2. monitoring Apr 01, 2026, 04:20 PM UTC

   Our team is continuing to investigate this issue. We will provide an update by Apr 1, 2026, 7:00 AM UTC with more information about this problem. Thank you for your patience. The affected users are able to access Google Ad Manager, but may experience delays in sending or receiving messages. We continue to investigate reports of intermittent slow loading and timeouts for Interactive Reports. Affected users may see significant delays when running or re-running reports. Data Transfer remains a reliable alternative for retrieving reporting data. While the legacy Reports page is available and can be used as a workaround, users might experience similar intermittent latency or timeouts due to shared backend components.

3. investigating Apr 09, 2026, 04:30 PM UTC

   Google Ad Manager service has already been restored for some users, and we expect a resolution for all users in the near future. Please note this time frame is an estimate and may change. The affected users are able to access Google Ad Manager, but are seeing error messages, high latency, and/or other unexpected behavior. Google Ad Manager Interactive Reports performance has significantly improved following recent fixes. However, some users may still experience occasional periods of high latency and slow loading when running reports which continues to be investigated. Data Transfer remains a reliable alternative for retrieving reporting data as well as the legacy Reports page.

4. resolved Apr 13, 2026, 07:48 PM UTC