Agentic Services are down
Affected: Automation TabSuperdaysInsightsDashboardScheduling engineCalendar SyncCori
GoodTime Outage History
GoodTime is up right nowGoodTime had 6 outages in the last 2 years totaling 48h 20m of downtime — averaging 0.2 incidents per month.
There were 6 GoodTime outages since October 9, 2025 totaling 48h 20m of downtime. Each is summarised below — incident details, duration, and resolution information.
Partial Lever Outages
Affected: Lever
Timeline · 2 updates
- investigating Apr 17, 2026, 04:59 PM UTC
Lever is currently experiencing a partial outage. As a result, GoodTime customers using the Lever integration may experience sync failures and missing candidate or job data. Details on the issue are available on Lever's status page: https://status.lever.co/ Our team is actively monitoring the situation and coordinating with Lever. We will provide updates here as new information becomes available. We apologize for the inconvenience.
- resolved Apr 17, 2026, 11:12 PM UTC
The issue has been resolved by Lever / Cloudflare.
Out of date search results
Affected: Dashboard
Timeline · 3 updates
- investigating Nov 04, 2025, 02:12 PM UTC
Some users have reported that new candidates are not appearing when using the search bar. We are actively investigating this issue.
- identified Nov 04, 2025, 02:23 PM UTC
Search results are now up to date but with reduced information showing in the search panel. We will continue to work on resolving this issue.
- resolved Nov 05, 2025, 01:14 PM UTC
This incident has been resolved.
Slow response time
Affected: Automation TabSuperdaysInsightsDashboard
Timeline · 4 updates
- investigating Oct 24, 2025, 02:44 PM UTC
Goodtime users may experience degraded performance while using Goodtime Hire. The team is looking the cause.
- monitoring Oct 24, 2025, 03:13 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Oct 24, 2025, 03:14 PM UTC
The issue has been identified and mitigated. Response times should return to normal for all customers
- resolved Oct 24, 2025, 03:53 PM UTC
This incident has been resolved.
AWS and other third party services outage
Timeline · 7 updates
- investigating Oct 20, 2025, 08:52 AM UTC
We are currently unable to schedule interviews due to an ongoing outage affecting Amazon Web Services (AWS) and other third-party providers.
- identified Oct 20, 2025, 08:53 AM UTC
We are currently unable to schedule interviews due to an ongoing outage affecting Amazon Web Services (AWS) and other third-party providers.
- monitoring Oct 20, 2025, 09:50 AM UTC
AWS has reported significant signs of recovery. The scheduling workflow might still be affected for some customers but overall we are seing services working again.
- monitoring Oct 20, 2025, 02:53 PM UTC
Goodtime scheduling might still be affected as AWS still reports some issues with services in their us-east-1 region. We will continue to monitor the situation
- monitoring Oct 20, 2025, 07:12 PM UTC
We are still seeing intermittent outages from AWS that are affecting the use of Goodtime.
- monitoring Oct 20, 2025, 09:51 PM UTC
AWS is anticipating full recovery of the backlog over the next two hours. However Goodtime is still experiencing intermittent outages and slow response times. The Goodtime team will continue to monitor the situation
- resolved Oct 20, 2025, 11:47 PM UTC
The incident has been resolved. We will continue monitoring all services.
Search not responding
Timeline · 3 updates
- investigating Oct 09, 2025, 04:25 PM UTC
Some customers have reported issues with the candidate search. We are investigating this issue.
- monitoring Oct 09, 2025, 04:29 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 09, 2025, 04:36 PM UTC
This incident has been resolved.