GoodTime incident

AWS and other third party services outage

Notice Resolved View vendor source →

GoodTime experienced a notice incident on October 20, 2025, lasting 14h 54m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 08:52 AM UTC
Resolved
Oct 20, 2025, 11:47 PM UTC
Duration
14h 54m
Detected by Pingoru
Oct 20, 2025, 08:52 AM UTC

Update timeline

  1. investigating Oct 20, 2025, 08:52 AM UTC

    We are currently unable to schedule interviews due to an ongoing outage affecting Amazon Web Services (AWS) and other third-party providers.

  2. identified Oct 20, 2025, 08:53 AM UTC

    We are currently unable to schedule interviews due to an ongoing outage affecting Amazon Web Services (AWS) and other third-party providers.

  3. monitoring Oct 20, 2025, 09:50 AM UTC

    AWS has reported significant signs of recovery. The scheduling workflow might still be affected for some customers but overall we are seing services working again.

  4. monitoring Oct 20, 2025, 02:53 PM UTC

    Goodtime scheduling might still be affected as AWS still reports some issues with services in their us-east-1 region. We will continue to monitor the situation

  5. monitoring Oct 20, 2025, 07:12 PM UTC

    We are still seeing intermittent outages from AWS that are affecting the use of Goodtime.

  6. monitoring Oct 20, 2025, 09:51 PM UTC

    AWS is anticipating full recovery of the backlog over the next two hours. However Goodtime is still experiencing intermittent outages and slow response times. The Goodtime team will continue to monitor the situation

  7. resolved Oct 20, 2025, 11:47 PM UTC

    The incident has been resolved. We will continue monitoring all services.