GoodTime Outage History

GoodTime is up right now

GoodTime had 20 outages in the last 2 years totaling 265h 27m of downtime — averaging 0.8 incidents per month.

There were 20 GoodTime outages since June 3, 2024 totaling 265h 27m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.goodtime.io

Notice April 17, 2026

Partial Lever Outages

Detected by Pingoru
Apr 17, 2026, 04:59 PM UTC
Resolved
Apr 17, 2026, 11:12 PM UTC
Duration
6h 13m
Affected: Lever
Timeline · 2 updates
  1. investigating Apr 17, 2026, 04:59 PM UTC

    Lever is currently experiencing a partial outage. As a result, GoodTime customers using the Lever integration may experience sync failures and missing candidate or job data. Details on the issue are available on Lever's status page: https://status.lever.co/ Our team is actively monitoring the situation and coordinating with Lever. We will provide updates here as new information becomes available. We apologize for the inconvenience.

  2. resolved Apr 17, 2026, 11:12 PM UTC

    The issue has been resolved by Lever / Cloudflare.

Read the full incident report →

Minor November 4, 2025

Out of date search results

Detected by Pingoru
Nov 04, 2025, 02:12 PM UTC
Resolved
Nov 05, 2025, 01:14 PM UTC
Duration
23h 1m
Affected: Dashboard
Timeline · 3 updates
  1. investigating Nov 04, 2025, 02:12 PM UTC

    Some users have reported that new candidates are not appearing when using the search bar. We are actively investigating this issue.

  2. identified Nov 04, 2025, 02:23 PM UTC

    Search results are now up to date but with reduced information showing in the search panel. We will continue to work on resolving this issue.

  3. resolved Nov 05, 2025, 01:14 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 24, 2025

Slow response time

Detected by Pingoru
Oct 24, 2025, 02:44 PM UTC
Resolved
Oct 24, 2025, 03:53 PM UTC
Duration
1h 8m
Affected: Automation TabSuperdaysInsightsDashboard
Timeline · 4 updates
  1. investigating Oct 24, 2025, 02:44 PM UTC

    Goodtime users may experience degraded performance while using Goodtime Hire. The team is looking the cause.

  2. monitoring Oct 24, 2025, 03:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Oct 24, 2025, 03:14 PM UTC

    The issue has been identified and mitigated. Response times should return to normal for all customers

  4. resolved Oct 24, 2025, 03:53 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 20, 2025

AWS and other third party services outage

Detected by Pingoru
Oct 20, 2025, 08:52 AM UTC
Resolved
Oct 20, 2025, 11:47 PM UTC
Duration
14h 54m
Timeline · 7 updates
  1. investigating Oct 20, 2025, 08:52 AM UTC

    We are currently unable to schedule interviews due to an ongoing outage affecting Amazon Web Services (AWS) and other third-party providers.

  2. identified Oct 20, 2025, 08:53 AM UTC

    We are currently unable to schedule interviews due to an ongoing outage affecting Amazon Web Services (AWS) and other third-party providers.

  3. monitoring Oct 20, 2025, 09:50 AM UTC

    AWS has reported significant signs of recovery. The scheduling workflow might still be affected for some customers but overall we are seing services working again.

  4. monitoring Oct 20, 2025, 02:53 PM UTC

    Goodtime scheduling might still be affected as AWS still reports some issues with services in their us-east-1 region. We will continue to monitor the situation

  5. monitoring Oct 20, 2025, 07:12 PM UTC

    We are still seeing intermittent outages from AWS that are affecting the use of Goodtime.

  6. monitoring Oct 20, 2025, 09:51 PM UTC

    AWS is anticipating full recovery of the backlog over the next two hours. However Goodtime is still experiencing intermittent outages and slow response times. The Goodtime team will continue to monitor the situation

  7. resolved Oct 20, 2025, 11:47 PM UTC

    The incident has been resolved. We will continue monitoring all services.

Read the full incident report →

Notice October 9, 2025

Search not responding

Detected by Pingoru
Oct 09, 2025, 04:25 PM UTC
Resolved
Oct 09, 2025, 04:36 PM UTC
Duration
11m
Timeline · 3 updates
  1. investigating Oct 09, 2025, 04:25 PM UTC

    Some customers have reported issues with the candidate search. We are investigating this issue.

  2. monitoring Oct 09, 2025, 04:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 09, 2025, 04:36 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 16, 2025

Zoom Outage

Detected by Pingoru
Apr 16, 2025, 07:25 PM UTC
Resolved
Apr 16, 2025, 09:01 PM UTC
Duration
1h 35m
Affected: Zoom Meetings
Timeline · 2 updates
  1. identified Apr 16, 2025, 07:25 PM UTC

    Due to a Zoom outage, we are seeing elevated numbers of issues when attempting to utilize Zoom.

  2. resolved Apr 16, 2025, 09:01 PM UTC

    We are no longer seeing errors when accessing Zoom. If you continue experiencing Zoom issues, please refer to this page: https://status.zoom.us/

Read the full incident report →

Minor March 26, 2025

Intermittent Greenhouse Sync Issues

Detected by Pingoru
Mar 26, 2025, 08:14 PM UTC
Resolved
Mar 26, 2025, 11:25 PM UTC
Duration
3h 10m
Affected: Greenhouse
Timeline · 2 updates
  1. identified Mar 26, 2025, 08:14 PM UTC

    We are receiving an elevated rate of Greenhouse API errors for a subset of Greenhouse customers. We are reaching out to the Greenhouse team to report the issue

  2. resolved Mar 26, 2025, 11:25 PM UTC

    Greenhouse has resolved the Performance Degradation incident on their platform. For more details, please visit their status page https://status.greenhouse.io/incidents/xq17ymcypyb1

Read the full incident report →

Minor March 14, 2025

Google Calendar Sync Issues

Detected by Pingoru
Mar 14, 2025, 04:43 PM UTC
Resolved
Mar 14, 2025, 09:05 PM UTC
Duration
4h 21m
Affected: Google Apps Calendar
Timeline · 3 updates
  1. investigating Mar 14, 2025, 04:43 PM UTC

    Goodtime is experiencing sync issues with Google Calendar events. We are currently investigating the issue

  2. monitoring Mar 14, 2025, 07:23 PM UTC

    The issue has been resolved. WE are monitoring the situation

  3. resolved Mar 14, 2025, 09:05 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 18, 2025

Lever experiencing issues in North America

Detected by Pingoru
Feb 18, 2025, 03:31 PM UTC
Resolved
Feb 18, 2025, 07:45 PM UTC
Duration
4h 13m
Affected: Lever
Timeline · 3 updates
  1. identified Feb 18, 2025, 03:31 PM UTC

    Some customers may experience intermittent issues with the Lever integration. More information on the outage can be found here: https://status.lever.co/incidents/r94mjyqwbxtv

  2. monitoring Feb 18, 2025, 07:03 PM UTC

    Lever has indicated that service should be returning to normal. We will continue to monitor. More information on the issue can be found here: https://status.lever.co/incidents/r94mjyqwbxtv

  3. resolved Feb 18, 2025, 07:45 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 14, 2025

Intermittent issues with Greenhouse sync

Detected by Pingoru
Feb 14, 2025, 05:01 PM UTC
Resolved
Feb 17, 2025, 08:22 PM UTC
Duration
3d 3h
Affected: Greenhouse
Timeline · 4 updates
  1. investigating Feb 14, 2025, 05:01 PM UTC

    Some customers are experiencing sync issues with the Greenhouse sync. Our engineering team is investigating

  2. investigating Feb 14, 2025, 08:19 PM UTC

    Greenhouse is investigating the issue and will get back to us shortly.

  3. investigating Feb 14, 2025, 10:29 PM UTC

    We are continuing to investigate this issue.

  4. resolved Feb 17, 2025, 08:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 13, 2025

Some emails not being sent

Detected by Pingoru
Feb 13, 2025, 02:51 PM UTC
Resolved
Feb 13, 2025, 06:44 PM UTC
Duration
3h 52m
Affected: SendGrid API v3
Timeline · 5 updates
  1. identified Feb 13, 2025, 02:51 PM UTC

    We are aware that some emails are not being sent at the moment. The issue is with our third party provider Twilio / Sendgrid. We are working closely with them on fixing it.

  2. identified Feb 13, 2025, 04:29 PM UTC

    Email sends are returning to normal levels. The issue is with our third party provider Twilio / Sendgrid. We are working closely with them on fixing it.

  3. monitoring Feb 13, 2025, 05:13 PM UTC

    We are seeing emails return to normal.

  4. monitoring Feb 13, 2025, 06:06 PM UTC

    We are continuing to monitor email send rates

  5. resolved Feb 13, 2025, 06:44 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice November 25, 2024

Microsoft Outlook is experiencing issues

Detected by Pingoru
Nov 25, 2024, 06:29 PM UTC
Resolved
Nov 26, 2024, 04:09 PM UTC
Duration
21h 40m
Affected: Calendar Sync
Timeline · 3 updates
  1. monitoring Nov 25, 2024, 06:29 PM UTC

    This issue may impact scheduling for customer using O365. We will continue to monitor this situation.

  2. monitoring Nov 25, 2024, 06:30 PM UTC

    We are continuing to monitor for any further issues.

  3. resolved Nov 26, 2024, 04:09 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 13, 2024

Some templates experiencing issues with availability window

Detected by Pingoru
Nov 13, 2024, 02:30 PM UTC
Resolved
Nov 13, 2024, 02:47 PM UTC
Duration
16m
Timeline · 4 updates
  1. investigating Nov 13, 2024, 02:30 PM UTC

    Some users have reported issues with the availability window on Schedule Now and Request Availability. We are investigating.

  2. identified Nov 13, 2024, 02:42 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 13, 2024, 02:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 13, 2024, 02:47 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 4, 2024

Greenhouse Intermittent Outages on all silos

Detected by Pingoru
Nov 04, 2024, 06:05 PM UTC
Resolved
Nov 05, 2024, 03:42 AM UTC
Duration
9h 36m
Timeline · 2 updates
  1. monitoring Nov 04, 2024, 06:05 PM UTC

    Greenhouse has been identified and remediated the issue. All systems have been stable since 12:50PM EST. See more at: https://status.greenhouse.io/

  2. resolved Nov 05, 2024, 03:42 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 30, 2024

Workday sync delays

Detected by Pingoru
Oct 30, 2024, 03:31 PM UTC
Resolved
Oct 30, 2024, 08:23 PM UTC
Duration
4h 52m
Timeline · 2 updates
  1. monitoring Oct 30, 2024, 03:31 PM UTC

    Some customers have reported issues with information syncs for Workday. This issue has been identified and we are monitoring as information syncs catch up.

  2. resolved Oct 30, 2024, 08:23 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 17, 2024

Elevated Hire API Errors

Detected by Pingoru
Sep 17, 2024, 05:38 PM UTC
Resolved
Sep 17, 2024, 05:30 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Sep 17, 2024, 05:38 PM UTC

    We identified an elevated level of API errors and immediately resolved the issue.

Read the full incident report →

Notice August 20, 2024

Greenhouse UI Issue - Goodtime buttons are not displayed

Detected by Pingoru
Aug 20, 2024, 05:28 PM UTC
Resolved
Aug 22, 2024, 08:24 PM UTC
Duration
2d 2h
Affected: Greenhouse
Timeline · 4 updates
  1. investigating Aug 20, 2024, 05:28 PM UTC

    Greenhouse updated their UI - As a result, the buttons "Open in Goodtime" and "Message in Goodtime" are only visible when the user scrolls down in the Candidate Profile UI. To avoid the issues, we are asking all our Greenhouse customers to switch to the legacy profile in the Greenhouse Settings page. A link for the Settings page is provided in the upper right corner of the Candidate Profile UI

  2. investigating Aug 20, 2024, 05:29 PM UTC

    We are continuing to investigate this issue.

  3. identified Aug 20, 2024, 05:29 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Aug 22, 2024, 08:24 PM UTC

    Goodtime has released a new version of the Goodtime Greenhouse extension to address the issue. Please update your current version.

Read the full incident report →

Notice July 19, 2024

Global IT Outage

Detected by Pingoru
Jul 19, 2024, 04:07 PM UTC
Resolved
Jul 20, 2024, 02:33 PM UTC
Duration
22h 26m
Timeline · 2 updates
  1. monitoring Jul 19, 2024, 04:07 PM UTC

    Goodtime is aware of the Global IT Outage. We are closely monitoring the situation and will keep you updated

  2. resolved Jul 22, 2024, 02:33 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 18, 2024

Intermediate Issues with Lever Feedback Form Sync

Detected by Pingoru
Jul 18, 2024, 09:53 PM UTC
Resolved
Jul 19, 2024, 02:48 PM UTC
Duration
16h 54m
Affected: Lever
Timeline · 3 updates
  1. identified Jul 18, 2024, 09:53 PM UTC

    A recent change in Lever API had an unintended impact to our feedback form integration. The Lever engineering team is currently addressing the issue with the highest priority.

  2. monitoring Jul 19, 2024, 05:20 PM UTC

    Lever has implemented a fix and we are monitoring the integration.

  3. resolved Jul 22, 2024, 02:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 3, 2024

Dashboard slowdown

Detected by Pingoru
Jun 03, 2024, 08:37 PM UTC
Resolved
Jun 03, 2024, 09:19 PM UTC
Duration
41m
Timeline · 4 updates
  1. investigating Jun 03, 2024, 08:37 PM UTC

    Some customers have reported slowdowns. We are investigating.

  2. identified Jun 03, 2024, 08:46 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 03, 2024, 09:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 03, 2024, 09:19 PM UTC

    This incident has been resolved.

Read the full incident report →