Good Grants experienced a minor incident on June 10, 2022 affecting File processing and Good Grants application, legacy reports, lasting 4h 14m. The incident has been resolved; the full update timeline is below.
Affected components
File processingGood Grants application, legacy reports
Update timeline
- identified Jun 10, 2022, 12:21 AM UTC
We're aware of an issue with uploading certain file types and are aware of the cause, working toward a resolution shortly. Stay tuned.
- monitoring Jun 10, 2022, 01:04 AM UTC
The issue was impacting accounts in our Australian data location. It's now resolved but we will continue to monitor for the moment.
- resolved Jun 10, 2022, 04:36 AM UTC
This incident has been resolved.