Good Grants incident

Issue with manager bulk downloads

Major Resolved View vendor source →

Good Grants experienced a major incident on March 9, 2023 affecting Good Grants application, legacy reports, lasting 7h 14m. The incident has been resolved; the full update timeline is below.

Started
Mar 09, 2023, 02:55 AM UTC
Resolved
Mar 09, 2023, 10:10 AM UTC
Duration
7h 14m
Detected by Pingoru
Mar 09, 2023, 02:55 AM UTC

Affected components

Good Grants application, legacy reports

Update timeline

  1. identified Mar 09, 2023, 02:55 AM UTC

    We're aware of and currently investigating an issue with downloads. While that is happening, we have disabled the feature until we implement a fix.

  2. identified Mar 09, 2023, 07:19 AM UTC

    We are continuing to work though the issue.

  3. resolved Mar 09, 2023, 10:10 AM UTC

    The issue affecting downloads has been resolved. Thank you for your patience.