Good Grants incident

**Issue affecting US based accounts only**

Minor Resolved View vendor source →

Good Grants experienced a minor incident on November 20, 2023 affecting Good Grants application, legacy reports, lasting 46m. The incident has been resolved; the full update timeline is below.

Started
Nov 20, 2023, 02:31 PM UTC
Resolved
Nov 20, 2023, 03:18 PM UTC
Duration
46m
Detected by Pingoru
Nov 20, 2023, 02:31 PM UTC

Affected components

Good Grants application, legacy reports

Update timeline

  1. investigating Nov 20, 2023, 02:31 PM UTC

    We are aware of an issue affecting US accounts—most of the elements on the homepage are not loading. This is currently being investigated as a matter of urgency by the engineering team.

  2. resolved Nov 20, 2023, 03:18 PM UTC

    We have now resolved the homepage loading issue. Thank you for your patience.