Good Grants incident

Known issues with accounts based in EU region

Major Resolved View vendor source →

Good Grants experienced a major incident on March 28, 2024 affecting Good Grants application, legacy reports, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Mar 28, 2024, 02:54 PM UTC
Resolved
Mar 28, 2024, 03:05 PM UTC
Duration
10m
Detected by Pingoru
Mar 28, 2024, 02:54 PM UTC

Affected components

Good Grants application, legacy reports

Update timeline

  1. identified Mar 28, 2024, 02:54 PM UTC

    We are aware some accounts based in the EU region are unable to access their program. We have already identified the root cause and are working towards a resolution as a top priority. Thank you for your patience and understanding.

  2. resolved Mar 28, 2024, 03:05 PM UTC

    The issue has been resolved, thank you for your patience.