Good Grants had 4 outages in the last 2 years totaling 1043h 0m of downtime — averaging 0.2 incidents per month.
There were 4 Good Grants outages since January 14, 2026 totaling 1043h 0m of downtime. Each is summarised below — incident details, duration, and resolution information.
We have identified an issue resulting in the US region currently experiencing intermittent, unexpected downtime.
This incident has been resolved.
We are currently investigating an issue accessing accounts in the US region.
Access to US accounts has been restored however performance may still be degraded. We continue to monitor and investigate the issue.
The issue affecting US regions has been resolved.
Good Grants accounts hosted in the UAE are temporarily offline due to regional infrastructure disruption. Affected clients have been contacted directly. All other accounts are operating normally.
We are continuing to monitor for any further issues.
Temporary arrangements are in place for impacted UAE hosted accounts. We will continue to work toward permanent restoration in UAE when possible.
We are aware of an issue with webhooks taking longer than normal to process. We are investigating.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.