GoBright Outage History

Type: Incident Duration: 2 hours and 29 minutes Affected Components: UK1B - Meet-Work-Visit (United Kingdom) Jan 26, 09:38:06 GMT+0 - Investigating - We are currently investigating this incident. Jan 26, 09:56:20 GMT+0 - Identified - Currently there are problems with the Azure IoTHub in the UK South datacenter. Microsoft is working on this issue (Azure issue reference: VK8M-LXZ), and we are closely monitoring the progress of the fix, and if we can expedite the fix. Jan 26, 11:19:40 GMT+0 - Monitoring - The Azure IoTHub in the UK South datacenter is recovering, and services are now getting back to normal operation. Jan 26, 12:07:35 GMT+0 - Resolved - This incident has been resolved.

Type: Incident Duration: 43 minutes Affected Components: T1B - Meet-Work-Visit (Europe), T1B - Meet-Work-Visit (Europe), T1B - Meet-Work-Visit (Europe) Mar 20, 07:45:00 GMT+0 - Investigating - T1B hosted customers can experience occasional performance degration, we are currently investigating this incident. Mar 20, 08:05:00 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Mar 20, 08:27:51 GMT+0 - Resolved - This incident has been resolved.

Type: Incident Duration: 2 hours and 5 minutes Affected Components: T1B - Meet-Work-Visit (Europe), T1B - Meet-Work-Visit (Europe), T3B - Meet-Work-Visit (Oceania), T3B - Meet-Work-Visit (Oceania) Feb 3, 09:00:06 GMT+0 - Investigating - Desk/parking bookings in halfday or fullday mode can show 'unavailable' in some situations. The issue is only occurring on the t1b & t3b hosting environments. We are working on a fix as soon as possible, expected in the next hours. Workaround: Click on 'advanced booking' in the popup, then it is possible to proceed with the booking. Feb 3, 09:02:15 GMT+0 - Identified - We have identified the cause of the problem and are taking the necessary steps to resolve the issue. Feb 3, 10:48:58 GMT+0 - Monitoring - We deployed a fix and are currently monitoring the result. Feb 3, 11:05:20 GMT+0 - Resolved - This incident has been resolved.

Type: Incident Duration: 2 hours and 3 minutes Affected Components: Login & authentication Sep 9, 08:57:23 GMT+0 - Resolved - This incident has been resolved. Sep 9, 06:54:48 GMT+0 - Investigating - We are currently investigating this incident. Sep 9, 08:13:35 GMT+0 - Identified - We are continuing to work on a fix for this incident. Sep 9, 08:47:59 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result.

Type: Incident Duration: 1 day, 4 hours and 26 minutes Affected Components: T2B - Meet-Work-Visit (Europe), T2B - Meet-Work-Visit (Europe), T2B - Meet-Work-Visit (Europe), T2B - Meet-Work-Visit (Europe), T2B - Meet-Work-Visit (Europe), T2B - Meet-Work-Visit (Europe) Jul 3, 06:56:00 GMT+0 - Investigating - We are currently investigating this incident. Jul 3, 11:05:48 GMT+0 - Identified - We are still working with datacenter engineers to resolve the problem Jul 3, 13:29:27 GMT+0 - Identified - Currently we are still working with datacenter engineers to resolve the problem Jul 3, 18:49:59 GMT+0 - Identified - Currently we are still working with datacenter engineers to resolve the problem Jul 3, 22:07:29 GMT+0 - Monitoring - In the last 8 hours the services recovered and we are monitoring the results. Jul 4, 11:21:35 GMT+0 - Resolved - After monitoring with positive results, the incident is now resolved. Further required actions will be taken.