GoBright incident

Interact devices commissioned to UK hosting having connection issues

Minor Resolved View vendor source →

GoBright experienced a minor incident on January 26, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 26, 2026, 09:38 AM UTC
Resolved
Jan 26, 2026, 09:38 AM UTC
Duration
Detected by Pingoru
Jan 26, 2026, 09:38 AM UTC

Update timeline

  1. resolved Jan 26, 2026, 09:38 AM UTC

    Type: Incident Duration: 2 hours and 29 minutes Affected Components: UK1B - Meet-Work-Visit (United Kingdom) Jan 26, 09:38:06 GMT+0 - Investigating - We are currently investigating this incident. Jan 26, 09:56:20 GMT+0 - Identified - Currently there are problems with the Azure IoTHub in the UK South datacenter. Microsoft is working on this issue (Azure issue reference: VK8M-LXZ), and we are closely monitoring the progress of the fix, and if we can expedite the fix. Jan 26, 11:19:40 GMT+0 - Monitoring - The Azure IoTHub in the UK South datacenter is recovering, and services are now getting back to normal operation. Jan 26, 12:07:35 GMT+0 - Resolved - This incident has been resolved.