Glide apps incident
Player and builder intermittently failing to load
Glide apps experienced a minor incident on June 12, 2025 affecting Apps and Custom Domains and 1 more component, lasting 10h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 12, 2025, 06:09 PM UTC
Our team is currently investigating issues connecting with Glide.
- investigating Jun 12, 2025, 06:23 PM UTC
Our downstream platform provider is currently experiencing a large outage which is impacting Glide. We are in contact with them to determine the scope and status — we will update this issue as we know more.
- investigating Jun 12, 2025, 07:02 PM UTC
We are actively monitoring the recovery process. Some services work but many are still coming online.
- investigating Jun 12, 2025, 07:05 PM UTC
Glide should be accessible to all customers and we will continue to monitor as services return to normal. We expected some degraded performance as our upstream provider recovers.
- monitoring Jun 12, 2025, 08:06 PM UTC
We continue to monitor the third-party service outage. Once they come back online, it will take time for Glide to bring its service back up. All apps and workflows are potentially impacted.
- investigating Jun 12, 2025, 08:34 PM UTC
Glide should be accessible to all customers and we will continue to monitor as services return to normal. We expected some degraded performance as our upstream provider recovers.
- monitoring Jun 12, 2025, 09:33 PM UTC
Glide is continuing to recover. However, we are still experiencing long data sync times (if you are syncing with an external source).
- resolved Jun 13, 2025, 04:43 AM UTC
Glide has fully recovered.