Glia incident

Degradation of service affecting some visitors to not be able to connect with Operators.

Minor Resolved View vendor source →

Glia experienced a minor incident on August 21, 2024 affecting Overall System Status Americas, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
Aug 21, 2024, 07:33 PM UTC
Resolved
Aug 21, 2024, 08:00 PM UTC
Duration
27m
Detected by Pingoru
Aug 21, 2024, 07:33 PM UTC

Affected components

Overall System Status Americas

Update timeline

  1. investigating Aug 21, 2024, 07:43 PM UTC

    We are currently investigating this issue.

  2. investigating Aug 21, 2024, 07:44 PM UTC

    We are continuing to investigate this issue.

  3. identified Aug 21, 2024, 07:48 PM UTC

    The issue has been identified and we are applying configuration changes.

  4. monitoring Aug 21, 2024, 07:51 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Aug 21, 2024, 08:00 PM UTC

    This incident has been resolved.