Glia experienced a minor incident on November 22, 2024, lasting 1h 26m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Nov 22, 2024, 09:57 PM UTC
We are currently investigating this issue.
- investigating Nov 22, 2024, 09:58 PM UTC
There is an increase in latency in engagements being displayed in the Engagement Explorer. Our operations team are actively working on resolving this issue.
- identified Nov 22, 2024, 10:07 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 22, 2024, 10:15 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 22, 2024, 11:24 PM UTC
Our operations team has successfully identified and resolved the issue. We have implemented a comprehensive fix, and our telemetry shows all systems are functional and operational.