GitLab incident

Elevated queue times on saas-linux-medium-arm64 runner

Minor Resolved View vendor source →

GitLab experienced a minor incident on August 13, 2026 affecting CI/CD and CI/CD - Hosted runners on Linux and 1 more component, lasting 3h 48m. The incident has been resolved; the full update timeline is below.

Started
Aug 13, 2026, 01:58 PM UTC
Resolved
Aug 13, 2026, 05:47 PM UTC
Duration
3h 48m
Detected by Pingoru
Aug 13, 2026, 01:58 PM UTC

Affected components

CI/CDCI/CD - Hosted runners on LinuxGitLab agent server for Kubernetes (Google Compute Engine)

Update timeline

  1. investigating Aug 13, 2026, 01:58 PM UTC

    We are seeing a growing queue of pending jobs on the saas-linux-medium-arm64 hosted runner on GitLab.com. We are rolling out a mitigation. Details: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22702 Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates in Microsoft Teams Enter your Microsoft Teams webhook. View Instructions Email address for managing subscription Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close Follow our status updates on Twitter/X @gitlabstatus Close Subscribe to receive status updates in Slack Slack channel ID Find the channel ID: Select the channel in your Slack workspace. The channel ID is displayed in the browser URL. Example: https://app.slack.com/client/T04SJBK1C/ C03SKGJ1P Email address Close Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via iCalendar iCalendar Feed Close

  2. investigating Aug 13, 2026, 01:58 PM UTC

    We are seeing a growing queue of pending jobs on the saas-linux-medium-arm64 hosted runner on GitLab.com. We are rolling out a mitigation. Details: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22702

  3. monitoring Aug 13, 2026, 03:22 PM UTC

    The issue is mitigated and the queue of pending jobs on saas-linux-medium-arm64 is going down. We are monitoring recovery. Details: gitlab.com/gitlab-com/gl-infra/production/-/work_items/22702

  4. monitoring Aug 13, 2026, 03:22 PM UTC

    The issue is mitigated and the queue of pending jobs on saas-linux-medium-arm64 is going down. We are monitoring recovery. Details: gitlab.com/gitlab-com/gl-infra/production/-/work_items/22702

  5. monitoring Aug 13, 2026, 04:48 PM UTC

    The queue of pending jobs on the affected runners has returned to normal and we are monitoring recovery. Details: gitlab.com/gitlab-com/gl-infra/production/-/work_items/22702

  6. monitoring Aug 13, 2026, 04:48 PM UTC

    The queue of pending jobs on the affected runners has returned to normal and we are monitoring recovery. Details: gitlab.com/gitlab-com/gl-infra/production/-/work_items/22702

  7. resolved Aug 13, 2026, 05:47 PM UTC

    The queue of pending jobs on the affected runners has returned to normal and has stayed at that level. This incident is now resolved. Please open a ticket with support if you are still seeing job delays. Details: gitlab.com/gitlab-com/gl-infra/production/-/work_items/22702