Duo Agent Platform Flows not working for some projects

Update timeline

1. investigating Jun 04, 2026, 04:05 PM UTC

   We are investigating an issue where Duo Agent Platform Flows, including Duo Code Review, are not working on some projects. See issue for more info: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22251 Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates in Microsoft Teams Enter your Microsoft Teams webhook. View Instructions Email address for managing subscription Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close Follow our status updates on Twitter/X @gitlabstatus Close Subscribe to receive status updates in Slack Slack channel ID Find the channel ID: Select the channel in your Slack workspace. The channel ID is displayed in the browser URL. Example: https://app.slack.com/client/T04SJBK1C/ C03SKGJ1P Email address Close Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via iCalendar iCalendar Feed Close

2. investigating Jun 04, 2026, 04:05 PM UTC

   We are investigating an issue where Duo Agent Platform Flows, including Duo Code Review, are not working on some projects. See issue for more info: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22251

3. identified Jun 04, 2026, 04:23 PM UTC

   We have identified the root cause of the recent Duo Agent Platform Flow failures and are deploying a fix. Customers should begin seeing improvements as the deployment completes. For more info: gitlab.com/gitlab-com/gl-infra/production/-/work_items/22251

4. identified Jun 04, 2026, 04:23 PM UTC

   We have identified the root cause of the recent Duo Agent Platform Flow failures and are deploying a fix. Customers should begin seeing improvements as the deployment completes. For more info: gitlab.com/gitlab-com/gl-infra/production/-/work_items/22251

5. identified Jun 04, 2026, 04:52 PM UTC

   We have merged a fix for the Duo Agent Platform Flow failures and it is awaiting deployment. Deployment is expected to take several hours. We will share our next update once the deployment is complete. For more info: gitlab.com/gitlab-com/gl-infra/production/-/work_items/22251

6. identified Jun 04, 2026, 04:52 PM UTC

   We have merged a fix for the Duo Agent Platform Flow failures and it is awaiting deployment. Deployment is expected to take several hours. We will share our next update once the deployment is complete. For more info: gitlab.com/gitlab-com/gl-infra/production/-/work_items/22251

7. monitoring Jun 05, 2026, 05:37 AM UTC

   Error rates have decreased significantly following the fix. We are continuing to monitor the situation. For more info: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22251

8. monitoring Jun 05, 2026, 05:37 AM UTC

   Error rates have decreased significantly following the fix. We are continuing to monitor the situation. For more info: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22251

9. resolved Jun 05, 2026, 07:51 AM UTC

   This issue has been resolved and error rates have returned to normal. For more info: gitlab.com/gitlab-com/gl-infra/production/-/work_items/22251