GitHub incident

Elevated rate of errors for OpenAI models provided by Copilot

Minor Resolved View vendor source →

GitHub experienced a minor incident on August 31, 2026 affecting Copilot AI Model Providers, lasting 42m. The incident has been resolved; the full update timeline is below.

Started
Aug 31, 2026, 09:15 AM UTC
Resolved
Aug 31, 2026, 09:58 AM UTC
Duration
42m
Detected by Pingoru
Aug 31, 2026, 09:15 AM UTC

Affected components

Copilot AI Model Providers

Update timeline

  1. investigating Aug 31, 2026, 09:15 AM UTC

    We are investigating reports of degraded performance for Copilot AI Model Providers

  2. investigating Aug 31, 2026, 09:22 AM UTC

    Copilot is experiencing a higher rate of errors for OpenAI models, including gpt-5.2, gpt-5.3-codex, gpt-5.4, gpt-5.4, and the gpt-5.6 family of models. Other models are not impacted.

  3. investigating Aug 31, 2026, 09:48 AM UTC

    One of our model providers has confirmed an incident on their end. We have provided them details to help identify the issue. We are starting to see recovery.

  4. monitoring Aug 31, 2026, 09:51 AM UTC

    The degradation affecting Copilot AI Model Providers has been mitigated. We are monitoring to ensure stability.

  5. monitoring Aug 31, 2026, 09:58 AM UTC

    The issues with our upstream model provider have been resolved, and gpt-5.3-codex, gpt-5.4-mini, gpt-5.4-nano, gpt-5.5, and the gpt-5.6 family of models are once again available in Copilot products and IDE surfaces. We will continue monitoring to ensure stability, but mitigation is complete.

  6. resolved Aug 31, 2026, 09:58 AM UTC

    This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.