GitHub incident

Incident with Pull Requests

Critical Resolved View vendor source →

GitHub experienced a critical incident on May 6, 2026 affecting Pull Requests, lasting 3h 39m. The incident has been resolved; the full update timeline is below.

Started
May 06, 2026, 03:25 PM UTC
Resolved
May 06, 2026, 07:04 PM UTC
Duration
3h 39m
Detected by Pingoru
May 06, 2026, 03:25 PM UTC

Affected components

Pull Requests

Update timeline

  1. investigating May 06, 2026, 03:25 PM UTC

    We are investigating reports of degraded performance for Pull Requests

  2. investigating May 06, 2026, 03:28 PM UTC

    We are investigating failures for new thread creation on Pull Requests. Responses to existing pull request threads are unaffected.

  3. investigating May 06, 2026, 03:55 PM UTC

    Creation of new Pull Request threads (including line and file comments) continues to be affected. We have identified the cause of the issue and have started taking steps to mitigate this issue.

  4. investigating May 06, 2026, 04:07 PM UTC

    Pull Requests is experiencing degraded availability. We are continuing to investigate.

  5. investigating May 06, 2026, 04:20 PM UTC

    Creation of new Pull Request threads (including line and file comments) continues to be affected. Top-level comments on pull requests still function and should remain usable during recovery. Opening and merging pull requests, actions, and other pull request operations remain functional. A mitigation is being applied. Recovery is expected to be gradual, with complete recovery expected by 8:00pm UTC.

  6. investigating May 06, 2026, 05:52 PM UTC

    Creation of new Pull Request threads (including line and file comments) continues to be affected although we are seeing partial recovery. A mitigation is being applied to continue to accelerate recovery with complete recovery expected by 8:00pm UTC. Top-level comments on pull requests still function and should remain usable during recovery. Opening and merging pull requests, actions, and other pull request operations remain functional.

  7. investigating May 06, 2026, 07:04 PM UTC

    Mitigations have been fully applied and we are seeing full recovery of functionality on Pull Request threads. We are continuing to monitor to ensure sustained recovery.

  8. resolved May 06, 2026, 07:04 PM UTC

    This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.

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