GitHub Enterprise Cloud US incident

[Backfill] US - Disruption with some GitHub services

Major Resolved View vendor source →

GitHub Enterprise Cloud US experienced a major incident on January 12, 2026 affecting prod-cus-01 - Actions (Actions), lasting 15m. The incident has been resolved; the full update timeline is below.

Started
Jan 12, 2026, 10:02 AM UTC
Resolved
Jan 12, 2026, 10:17 AM UTC
Duration
15m
Detected by Pingoru
Jan 12, 2026, 10:02 AM UTC

Affected components

prod-cus-01 - Actions (Actions)

Update timeline

  1. investigating Jan 12, 2026, 10:02 AM UTC

    We are investigating reports of impacted performance for some GitHub services.

  2. investigating Jan 12, 2026, 10:05 AM UTC

    Actions is experiencing degraded performance. We are continuing to investigate.

  3. investigating Jan 12, 2026, 10:09 AM UTC

    Actions jobs that use custom Linux images are failing to start. We've identified the underlying issue and are working on mitigation.

  4. resolved Jan 12, 2026, 10:17 AM UTC

    This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.