GitHub Enterprise Cloud AU incident

Degraded service across multiple GHEC DR stamps

Major Resolved View vendor source →

GitHub Enterprise Cloud AU experienced a major incident on July 19, 2026 affecting prod-ae-01 - Pull Requests (Pull Requests) and prod-ae-01 - Copilot (Copilot) and 1 more component, lasting 1h 43m. The incident has been resolved; the full update timeline is below.

Started
Jul 19, 2026, 06:28 PM UTC
Resolved
Jul 19, 2026, 08:11 PM UTC
Duration
1h 43m
Detected by Pingoru
Jul 19, 2026, 06:28 PM UTC

Affected components

prod-ae-01 - Pull Requests (Pull Requests)prod-ae-01 - Copilot (Copilot)prod-ae-01 - Packages (Packages)prod-ae-01 - Git Operations (Git Operations)

Update timeline

  1. investigating Jul 19, 2026, 06:28 PM UTC

    We are investigating reports of degraded availability for Git Operations

  2. investigating Jul 19, 2026, 06:34 PM UTC

    Copilot and Packages are experiencing degraded availability. We are continuing to investigate.

  3. investigating Jul 19, 2026, 06:36 PM UTC

    Pull Requests is experiencing degraded availability. We are continuing to investigate.

  4. investigating Jul 19, 2026, 06:37 PM UTC

    Packages is experiencing degraded availability. We are continuing to investigate.

  5. investigating Jul 19, 2026, 06:55 PM UTC

    We are continuing to investigate the outages in our GHEC DR stamps, and are also observing degradataion to some services on github.com. We will share more information as soon as we can.

  6. investigating Jul 19, 2026, 07:03 PM UTC

    The degradation affecting Pull Requests has been mitigated. We are monitoring to ensure stability.

  7. investigating Jul 19, 2026, 07:03 PM UTC

    The degradation affecting Copilot, Git Operations and Packages has been mitigated. We are monitoring to ensure stability.

  8. investigating Jul 19, 2026, 07:09 PM UTC

    We are seeing recovery across all GHEC DR stamps, as well as github.com. Core service providers continue to investigate preventive options.

  9. investigating Jul 19, 2026, 07:26 PM UTC

    The degradation has been mitigated. We are monitoring to ensure stability.

  10. investigating Jul 19, 2026, 08:03 PM UTC

    The degradation has been mitigated. We are monitoring to ensure stability.

  11. investigating Jul 19, 2026, 08:03 PM UTC

    The degradation has been mitigated. We are monitoring to ensure stability.

  12. resolved Jul 19, 2026, 08:11 PM UTC

    This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.