GitHub Enterprise Cloud AU incident

Services are degraded in some data resident GitHub environments

Major Resolved View vendor source →

GitHub Enterprise Cloud AU experienced a major incident on July 8, 2026 affecting prod-ae-01 - Pages (Pages) and prod-ae-01 - API Requests (API Requests) and 1 more component, lasting 6h 9m. The incident has been resolved; the full update timeline is below.

Started
Jul 08, 2026, 04:04 PM UTC
Resolved
Jul 08, 2026, 10:13 PM UTC
Duration
6h 9m
Detected by Pingoru
Jul 08, 2026, 04:04 PM UTC

Affected components

prod-ae-01 - Pages (Pages)prod-ae-01 - API Requests (API Requests)prod-ae-01 - Actions (Actions)prod-ae-01 - Pull Requests (Pull Requests)prod-ae-01 - Packages (Packages)prod-ae-01 - Issues (Issues)prod-ae-01 - Webhooks (Webhooks)

Update timeline

  1. investigating Jul 08, 2026, 04:04 PM UTC

    We are investigating reports of impacted performance for some GitHub services.

  2. investigating Jul 08, 2026, 04:17 PM UTC

    Webhooks is experiencing degraded availability. We are continuing to investigate.

  3. investigating Jul 08, 2026, 04:17 PM UTC

    Actions is experiencing degraded availability. We are continuing to investigate.

  4. investigating Jul 08, 2026, 04:19 PM UTC

    API Requests is experiencing degraded availability. We are continuing to investigate.

  5. investigating Jul 08, 2026, 04:20 PM UTC

    Packages is experiencing degraded availability. We are continuing to investigate.

  6. investigating Jul 08, 2026, 04:28 PM UTC

    Webhooks is experiencing degraded availability. We are continuing to investigate.

  7. investigating Jul 08, 2026, 04:33 PM UTC

    We are investigating issues with multiple services in GitHub data resident regions. We have identified the root cause and are working on a solution.

  8. investigating Jul 08, 2026, 04:34 PM UTC

    Issues is experiencing degraded performance. We are continuing to investigate.

  9. investigating Jul 08, 2026, 04:41 PM UTC

    API Requests and API Requests are experiencing degraded availability. We are continuing to investigate.

  10. investigating Jul 08, 2026, 04:50 PM UTC

    We have determined the root cause and are rolling out a mitigation. We expect to see recovery shortly.

  11. investigating Jul 08, 2026, 05:00 PM UTC

    Pull Requests is experiencing degraded availability. We are continuing to investigate.

  12. investigating Jul 08, 2026, 05:19 PM UTC

    All GitHub services in this region are severely degraded. We are currently applying mitigations across our infrastructure, and expect mitigation over the next hour.

  13. investigating Jul 08, 2026, 05:40 PM UTC

    API Requests is operating normally.

  14. investigating Jul 08, 2026, 05:41 PM UTC

    API Requests is experiencing degraded availability. We are continuing to investigate.

  15. investigating Jul 08, 2026, 05:42 PM UTC

    API Requests and API Requests are operating normally.

  16. investigating Jul 08, 2026, 05:54 PM UTC

    We are starting to see signs of recovery across the affected regions. We are continuing to apply mitigations across our infrastructure and monitor for recovery. We expect mitigation over the next half hour.

  17. investigating Jul 08, 2026, 06:05 PM UTC

    API Requests and API Requests are operating normally.

  18. investigating Jul 08, 2026, 06:12 PM UTC

    Pull Requests is operating normally.

  19. investigating Jul 08, 2026, 06:43 PM UTC

    We are seeing signs of recovery in all regions. We are continuing to apply additional migrations and monitor for full recovery.

  20. investigating Jul 08, 2026, 07:12 PM UTC

    Webhooks is experiencing degraded performance. We are continuing to investigate.

  21. investigating Jul 08, 2026, 08:20 PM UTC

    Most services have recovered across all regions. We are still working to fully restore a few services, including Copilot Code Review and repository migrations. Separately, some GitHub Actions workflow runs may be delayed or fail to start while we work through a processing backlog. We are actively...

  22. investigating Jul 08, 2026, 09:08 PM UTC

    The degradation affecting Actions, Packages and Packages has been mitigated. We are monitoring to ensure stability.

  23. investigating Jul 08, 2026, 09:17 PM UTC

    The degradation affecting Issues and Webhooks has been mitigated. We are monitoring to ensure stability.

  24. investigating Jul 08, 2026, 09:46 PM UTC

    The degradation has been mitigated. We are monitoring to ensure stability.

  25. investigating Jul 08, 2026, 09:47 PM UTC

    The degradation has been mitigated. We are monitoring to ensure stability.

  26. investigating Jul 08, 2026, 09:51 PM UTC

    The degradation has been mitigated. We are monitoring to ensure stability.

  27. investigating Jul 08, 2026, 09:51 PM UTC

    The degradation has been mitigated. We are monitoring to ensure stability.

  28. investigating Jul 08, 2026, 10:01 PM UTC

    All services have recovered across all regions.

  29. resolved Jul 08, 2026, 10:13 PM UTC

    This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.