Gini Outage History

Gini is up right now

Gini had 3 outages in the last 2 years totaling 24h 56m of downtime — averaging 0.1 incidents per month.

There were 3 Gini outages since July 18, 2025 totaling 24h 56m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.gini.net

Notice May 27, 2026

Partial Service Outage

Detected by Pingoru
May 27, 2026, 08:42 PM UTC
Resolved
May 28, 2026, 08:35 PM UTC
Duration
23h 53m
Affected: Native DocumentsPay APIScanned DocumentsUser-Center APIText Documents
Timeline · 5 updates
  1. investigating May 27, 2026, 08:42 PM UTC

    We are currently facing an outage in parts of our system. We are currently investigating this issue.

  2. investigating May 27, 2026, 09:29 PM UTC

    Fixed the issue temporarily, we are still in ongoing investigations on the root cause

  3. monitoring May 27, 2026, 11:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring May 28, 2026, 10:01 AM UTC

    We have stabilized the system, narrowed down the possible root cause and attempting to confirm it now. We are stabilizing the system and monitoring it for discrepancies, currently traffic's being served.

  5. resolved May 28, 2026, 08:35 PM UTC

    The root cause has been validated, fixes were deployed and monitored for a long period to give us confidence about the effectiveness of the applied solution.

Read the full incident report →

Critical October 9, 2025

Service Degradation

Detected by Pingoru
Oct 09, 2025, 12:54 PM UTC
Resolved
Oct 09, 2025, 01:50 PM UTC
Duration
55m
Timeline · 2 updates
  1. investigating Oct 09, 2025, 12:54 PM UTC

    We are currently facing a degradation in parts of our services. We are currently investigating this issue.

  2. resolved Oct 09, 2025, 01:50 PM UTC

    We've had a failure on the component providing redundancy to our user database, causing all services to be briefly unavailable.

Read the full incident report →

Major August 18, 2025

Access to all APIs impaired

Detected by Pingoru
Aug 18, 2025, 02:00 PM UTC
Resolved
Aug 18, 2025, 02:07 PM UTC
Duration
7m
Timeline · 2 updates
  1. investigating Aug 18, 2025, 02:00 PM UTC

    We are seeing connection issues to our main datacenter, this is being investigate by our teams right now.

  2. resolved Aug 18, 2025, 02:07 PM UTC

    This incident has been resolved.

Read the full incident report →