Gini incident

Partial Service Outage

Notice Ongoing View vendor source →

Gini is currently experiencing a notice incident affecting Native Documents and Pay API and 1 more component, which began 2h ago. The vendor's full update timeline is below.

Started
May 27, 2026, 08:42 PM UTC
Resolved
Ongoing
Duration
● 2h 5m
Detected by Pingoru
May 27, 2026, 08:42 PM UTC

Affected components

Native DocumentsPay APIScanned DocumentsUser-Center APIText Documents

Update timeline

  1. investigating May 27, 2026, 08:42 PM UTC

    We are currently facing an outage in parts of our system. We are currently investigating this issue.

  2. investigating May 27, 2026, 09:29 PM UTC

    Fixed the issue temporarily, we are still in ongoing investigations on the root cause